How Digital Tools Changed Multifamily Amenities

Resident Experience Technology

Propmodo Technology

By Franco Faraudo · April 16, 2025

Greetings,

It has been a rollercoaster week for the PropTech industry. With so many hardware components built in China, everyone has been watching the Trump administration’s tariff war closely. First, Trump imposed a 145% levy on all Chinese goods; China answered with a 125% tariff on U.S. products. Trump then exempted certain electronics—smartphones, laptops, and solar cells—but those exclusions haven’t appeased China, which has maintained its retaliatory duties, and they’re likely temporary.

Trump has since announced sector‑specific tariffs on semiconductors, a critical component in most electronics, aiming to bring chip manufacturing back to the U.S. Tech companies are left in “wait and see” mode, with little clarity on how much they’ll pay for hardware going forward.

This week, in partnership with Aditum, we’re exploring how tech is elevating the multifamily resident experience. Resident‑experience apps are empowering owners to design flexible, data‑driven amenity spaces and offer renters on‑demand services—delivering less wasted space, smarter spending, and stronger engagement across digital and physical channels.

We also explore how internet access—now as vital as water or power—fuels everything from remote work to smart homes. In multifamily communities, connectivity isn’t just infrastructure —it’s a profit opportunity: landlords who deliver fast, reliable service can boost satisfaction, improve retention, and unlock a self‑funding revenue stream.

Let’s go!

Presented by Aditum

In multifamily, internet has long been treated like electricity—essential, but left to the telco & cable companies.

Property owners build the infrastructure, but the revenue walks out the door. Aditum Connect flips that model. Our platform lets you deliver dedicated, high-performance internet to every unit while retaining full control and turning connectivity into a recurring revenue stream. With built-in billing, automated provisioning, and ISP-grade service management, you can offer residents a better internet experience—and grow your NOI in the process.

Whether you’re planning new construction or modernizing an existing asset, Aditum makes it easy to monetize internet the same way you would any other utility—only this time, you’re the provider.

Bytes

🥊 Agro AGs
Another state has filed a lawsuit against RealPage. This time, the attorney general of the state of Washington has decided to sue the company and nine of it’s client landlords for using revenue management software.

📢 CoStar’s Zillow commentary
CoStar’s CEO has made a public statement about Zillow’s recent decision to ban private listings, saying that the rule is self-serving and not in the best interest of customers.

💭 Vacation home nightmare
The luxury vacation home startup Pacaso is starting to get pushback from some California cities, calling the co-ownership company a “nightmare” as it gobbles up available homes for sale.

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Resident Experience

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Propmodo Technology is edited by Franco Faraudo with contributions from readers like you and the Propmodo team.

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