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Ring’s Surveillance Backlash Is a Warning Shot for Commercial Real Estate

Real estate technology update

Propmodo Technology

By Franco Faraudo · February 18, 2025

Greetings,

This week, commercial real estate stocks suffered their steepest sell-off since the 2008 financial crisis as investors reassessed the industry’s exposure to AI disruption. CBRE fell 26% in two days, wiping out about $12 billion in value, while JLL, Cushman & Wakefield, Colliers, and Newmark dropped 11% to 14%. The decline spread to office REITs including SL Green, Kilroy Realty, Cousins Properties, and BXP, amid fears that AI could reduce office demand and erode the labor-intensive brokerage model.

The sell-off came despite CBRE posting record revenue and 15% profit growth, highlighting investor anxiety that AI could eventually shrink headcounts and compress commissions. CoStar has already cut about 500 roles through AI efficiencies, and firms like JLL and CBRE are rolling out their own platforms. While CEO Bob Sulentic argued relationships remain central, the market reaction shows investors are questioning whether AI will boost productivity or fundamentally weaken the brokerage business.

This week’s Propmodo Technology focus is security and privacy. Amazon’s abrupt cancellation of Ring’s Flock Safety integration after a Super Bowl privacy backlash is a warning shot for commercial real estate owners who have embraced police-connected camera networks. As surveillance tools grow more powerful and interconnected, buildings that once marketed cameras as safety amenities may now face rising tenant concerns, reputational risk, and new scrutiny over how their footage is used and shared.

Let’s go!

Presented by ICSC

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Security

Bytes

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Saudi Arabia has launched the second cohort of its PropTech regulatory sandbox, run by the country’s Real Estate General Authority.

🚜 Put a bot on it
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Overheard

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Propmodo Technology is edited by Franco Faraudo with contributions from readers like you and the Propmodo team.

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